With Concerns
 

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WestLake Hospital

We Care about Your Concerns

Westlake is interested in your concerns and would like to extend the invitation to contact our Patient Relations Department at 708-938-7292. 

 

If we are not able to address your concern adequately, The Joint Commission has a toll-free hot line to provide patients, their families, caregivers, and others with an opportunity to share concerns regarding quality of care issues at accredited health care organizations.

 

The toll-free number is (800) 994-6610 and is available 24 hours a day, seven days a week. Staff members are available to answer calls only on weekdays between 8:30 a.m. and 5:00 p.m. Central Standard Time.

 

Complaints may also be communicated directly to the Illinois Department of Public Health at (800) 252-4343, or the Illinois Foundation for Quality Health Care at their consumer Helpline of (800) 647-8089.